Our mission is simple: to deliver exceptional, personable service and the best possible outcomes for every client we work with. Harcourts have been helping clients since 1888, and today has over 800 offices in 10 countries comprising over 10,000 team members. Our global presence gives us the benefits of a wide referral and marketing network as well as the expertise of local professionals who have deep knowledge of the areas where they live and work.
Harcourts have a unique way of doing things that has served us, and our clients, for over 125 years. We make it our business to understand intimately the way the market and consumers interact, but the key to our success is in understanding how we interact with our clients.
We’d like to think that everyone who works with us is enriched by the experience. We see ourselves as an approachable, perceptive and honest partner, diligent about making sure that our clients’ interest are served and their expectations of real estate transactions are raised a notch or two.
At Harcourts, we like setting and achieving exceptionally high standards.
What an awesome day at our Harcourts Regional Awards Ceremony held at the Royal St Andrews Hotel in Port Alfred today. Such fun with our team - definitely better in blue!
Harcourts Port Alfred, family owned by sister's in law Helen Purdon and Claire Purdon
"We believe it is important to manage our team with care and consideration and to take their individual needs into account, as well as their different personalities and what motivates them. Their individual needs change, and so must our management strategies which we think, is what sets Harcourts Port Alfred apart. We share a growth mindset and strive to be the best we can be. One of our areas of focus is on understanding the group dynamic and "team building" events which bind the team and ensure that we have happy agents that participate fully in our Port Alfred community events."
At Harcourts Port Alfred, we believe that we have to reflect on ourselves and our service through introspection, self-contemplation, self-examination, self-observation, self-questioning, self-scrutiny, self-searching and soul-searching in order to render the best service possible
Harcourts Port Alfred moved to our new offices in May 2016 after renovating our new space. This all took place at the same time as our rebranding which was an exciting time for Harcourts internationally.
Our agents each have their own workstations in our office situated in the Duckpond Centre, Gluckman Road, Port Alfred. Our team is made up of twelve consultants and we sell property in Port Alfred, Bathurst, Kleinemonde and have a farm sales consultant. On the admin front, we have a Customer Care Consultant, a Receptionist, a Rental Agent and two very competant ladies running all our Body Corporates that we manage.
We received the following awards at the Harcourts National Conference:
Top Office in SA - Client Experience Award
10th Position Nationally - Revenue Generated
Top Non- Matro Office in South Africa
5th Nationally for average revenue generated per agent
Helen Purdon - 8th Position Nationally for Revenue Generated
Helen Purdon - 3rd Position Non-Metro Office for Number of Units Sold
Helen Purdon - Award for "Living the Harcourts Way"
We're all about service delivery - Harriot of Harcourts, our Tuk Tuk is just another of our decisions to be unique in what we do in Port Alfred
"Fun and Laughter" is one of our Harcourts values, and building lasting relationships is our goal. We are a close knit family of real estate agents and we strive to offer quality service to our clients in Port Alfred, Bathurst and Kleinemonde.
Harcourts technology training course. The course was presented by Anton Jansen Van Vuuren, our Harcourts Chief Operating Officer. Anton ensures the functionality, relevance and evolution of all the technology and systems implemented by Harcourts South Africa.
Armed with some cakes, our Harcourts Port Alfred team headed off to the Frailcare Centre at Settlers Park Retirement Village for tea this afternoon. Watching the caregivers and staff that work there warmed our hearts - they're angels! The kindness and love for those oldies just radiated out of their faces as they sang "Happy Birthday Madiba" and various other songs for us. How lovely would it be if every day were Madiba Day in this beautiful country of ours. Kindness goes a long way to making everyone feel more whole.
We attended the Harcourts National Conference at the Coastlands Umhlanga Hotel and Conference Centre.
Val Dugmore retired from Harcourts after 25 years of incredible service to our business. Philli Dell, who was a very special member of our team sadly passed away in March 2017.